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Issue with Payment Method Not Updating for Refunds via Stripe
Improvement
Under Review July 31, 2025
When a registrant initially selects "Other" (which we use for wire transfers) as their method of payment, but later switches to paying by credit card, the system does not automatically update the payment method to "Credit Card." This mismatch caused issues where refunds had to be processed. However, because the system still showed "Other" as the payment method, the refunds did not link properly to Stripe and therefore were never processed. Could this be addressed or corrected in the system to prevent similar issues in future events?
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